Our Privacy Policy We respect your information and abide by the EU’s General Data Protection Regulations (GDPR)

We respect the EU’s General Data Protection Regulations (GDPR) – this page explains how we collect and treat any information you give us.

Our policy covers:

  1. We value your privacy
  2. How we collect information
  3. What information we hold
  4. Where we store your information
  5. What we use your information for
  6. Who is responsible for your information at our company
  7. Who has access to information about you
  8. The steps we take to keep your information private
  9. How to complain
  10. Changes to the policy

We value your privacy. We value your privacy as much as we do our own, so we are committed to keeping your personal and business information safe. We ask for only the bare minimum from our customers. We will never use your personal information for any reason other than why you gave it, and we will never give anyone access to it unless we are forced to by law. How we collect information We ask for contact information including your name, email address, and phone number, on our website so that we can reply to your enquiry. Our website does not use cookies or scripts that were designed to track the websites you visit. We do not use analytics or native social media ‘like’ or ‘sharing’ buttons which also build profiles of your internet activity. What information we hold • When you contact us by email or through our website, we collect your name, email address, phone number, and the company you work for, if you have given us that. • When you buy something from us, we collect your name, email address, phone number, and a delivery address. • If you do business with us, we also collect your business name and bank details and keep records of the invoices we send you and the payments you make. Where we store your information When you contact us by email or through our website, we store your information in our mail server. If we do business with you, we store your information in our business software. We chose these systems partly for their commitment to security. What we use your information for We will only use your contact information to respond to website enquiries. If you do business with us, we will use your information to send you invoices, statements, or reminders. Who is responsible for your information at our company? Luke Allison is responsible for the security of your information. You can contact him by email at [email protected] if you have any concerns about the information we store. Who has access to information about you? When we store information in our own systems, only the people who need it have access. Our management team have access to everything you have provided, but individual employees have access to only what they need to do their job. The steps we take to keep your information private. Where we store your information in third-party services, we restrict access only to people who need it. We store passwords in an encrypted file and passwords are changed if there is any unusual activity. How to complain We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact Luke Allison by email at [email protected]. If you are the letter writing type, send to EyeComply, Cedar House, 105 Carrow Road, Norwich, Norfolk, NR1 1HP. Changes to the policy If we change the contents of this policy, those changes will become effective the moment we publish them on our website.
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